Oscar Knight
Oscar Knight

020 3909 0888

property@oscarknight.co.uk

Selling Process

A property sale isn’t about the bricks and mortar; it’s about people, their hopes and dreams, and their needs. The estate agent you choose is part of your moving puzzle, and at Oscar Knight we have all the right elements to get you sold and on your way. When you are ready to sell your home, you need help from a specialist and local estate agent. At Oscar Knight, we are here to help so below is our handy 7 point sellers guide designed to assist your property journey and prepare for selling your home.

Make sure your finances are in order

People know buying a home is expensive but there are many costs associated with selling property, and this can be expensive. Draw up a budget, know what finances you are dealing with and make sure you are confident about your mortgage.  If you have a mortgage to redeem or you have to arrange a mortgage in order to buy a new home, these are important steps, so make sure you have everything in order.

Present the home to a buyer’s tastes

Forget your own tastes and preferences, when you sell your home, you want to appeal to the most likely buyer.  At Oscar Knight, we understand the local market and we have considerable experience in knowing which buyers are looking for which house types in this area. We will ensure your property is presented to their tastes and demands.

The following tips are worth considering when presenting your house for sale:

  • Ensure the property is clean and has been tidied to the highest standard
  • Declutter the property – this creates space and minimises your influence
  • Ensure all repair work is carried out before placing the home on the market
  • Create kerb appeal with a theme in the garden area
  • Decorate and style with the buyer in mind

Planning your move

How do you intend to move your belongings from your current (and soon to be former) house to your new one? Make sure you have plans in place whether it is hiring a removal company or undertaking the move yourself with friends and family members helping out.

Do you have a solicitor in place?

There is a lot of legal work to be undertaken when you sell your home and it is important that you have a professional you trust undertaking these matters. A good solicitor will speed up the sales process while ensuring you receive the best guidance.

Oscar Knight Estate Agents can recommend a solicitor if you need assistance in finding a professional.

Timeframe of the move

Given that many issues can arise when selling your home, it would be wrong for any agent to state that the deal will take a specific amount of time to conclude. However, there are issues impacting on the timeframe of a move, including:

  • How quickly you need to sell and move on
  • Whether the home needs repair and maintenance work before the move
  • If you are also buying property and the property you wish to purchase becomes available unexpectedly or at short notice

Viewings

One of the most important stages of the house selling process is the viewing process. Oscar Knight are happy to carry out viewings at your property and we will offer immediate feedback on every viewing.  It is important to create a flow around the home, starting in a positive room and concluding the tour in the same room.

Make sure you allow viewers to wander freely at their leisure but be on hand to guide them around the property and answer any questions they may have.

Deal with administrative matters

There are many administrative matters to deal with when moving home. You should update your bills and contacts, including:

  • Bank / Credit card providers
  • Medical practitioners
  • Mobile phone/broadband providers
  • Council tax
  • Car insurance / home insurance
  • TV licence
  • Education providers for you or your children
  • Gas/Electricity/Water

You should also consider arranging a mail redirection from the Royal Mail, which will ensure that you don’t miss any important mail from people or groups who you forgot to update about your move.

At Oscar Knight Estate Agents, we are here to help you sell your home so contact us for the best support, guidance and hands-on help when moving.

 

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Tenancy Information

 

New Assured Shorthold Tenancies (ASTs) signed on or after 1 June 2019
 
Property Reservation payment (per tenancy) — One week’s rent
This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) — Five weeks’ rent
This covers damages or defaults on the part of the tenant during the tenancy.
 
Security Deposit (per tenancy. Rent of £50,000 or over per year) — Six weeks’ rent
This covers damages or defaults on the part of the tenant during the tenancy.
 
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
 
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15.00 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
 
Existing Assured Shorthold Tenancies (ASTs) And All Assured Tenancies

During Your Tenancy

Renewal Fees (Tenant’s Share): £0.00 (inc. VAT) per tenancy
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.
 
Variation of Contract Fees: £50.00 (inc. VAT) per request.
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
 
Change of Sharer Fee: £50.00 (inc. VAT) per replacement tenant.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
 
Ending Your Tenancy
 
Early Termination: £50.00 (inc. VAT) per tenancy plus all rent due under the tenancy until the start date of the replacement tenancy. Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Management of the property
At the start of the tenancy we will advise you who is responsible for managing the property. This is not always Oscar Knight. Where we are not managing the property we cannot authorise any repairs or maintenance, or guarantee the speed at which repairs will be carried out. Where we are managing the property, we may have to obtain the landlord's consent before proceeding with a repair.
 
Where we manage a property and hold keys, we can usually provide access to Oscar Knight’s contractors (with your permission). However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.
 
Insurance
It is your responsibility to insure your own belongings throughout the tenancy. Oscar Knight highly recommend that all tenants take out some form of contents insurance to protect their belongings - TVs and gadgets, food in the freezer and the clothes in your wardrobe. When applying for a Tenancy tenants may be contacted by one of our Insurance partners for a free, no obligation quote. 

Utilities
You will be responsible for the payment of telephone, gas, water and electricity accounts at the property during your tenancy, as well as the council tax. It is your responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. You are also responsible for ensuring that a valid television licence remains in place for the duration of the tenancy. Utility companies will also always require the occupant to provide access for any visit.

Taxation
If you pay rent directly to your landlord's bank account and your landlord is resident overseas, you will be responsible for applying the provisions of the HM Revenue and Customs Non-Resident Landlords scheme for taxing UK rental income and should ask us for advice on this. These provisions do not apply where you are paying your rent to Oscar Knight.

Anti-Money Laundering Regulations
Oscar Knight is subject to the Money Laundering Regulations 2007. As a result we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.
 
VAT
All charges levied by Oscar Knight are subject to VAT at the prevailing rate of 20%.

Complaints procedure
If you are dissatisfied with Oscar Knight’s service or handling of a transaction, and you are unable to resolve this with the member of staff involved, you should put your concerns in writing to the Branch Manager of the branch you deal with:

Southfields – 258 Wimbledon Park Road, Southfields SW19 6NL
Wandsworth – 138 Wandsworth High Street, London SW18 4JJ

(a) The grievance will be acknowledged within three working days and then investigated and replied to within fifteen days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
(b) If you remain dissatisfied with the result of the internal investigation, please email clientcare@oscarknight.co.uk 
(c) You will be sent an acknowledgement letter; your complaint will then be reviewed.
(d) A full investigation will take place and a letter will be sent confirming our final view point within twenty-one days of the acknowledgement letter.
(e) In the unlikely event that you remain dissatisfied with the final view point of your complaint, you can refer the matter to The Property Ombudsman within six months from the date of our final letter, they will review your complaint and advise of their decision. (They can be contacted at www.tpos.co.uk) For the avoidance of doubt, TPO will only review complaints made by consumers.

Amendments
Oscar Knight reserves the right to change the schedule of fees and these terms of business upon providing reasonable notice in writing.