Oscar Knight
Oscar Knight

020 3909 0888

property@oscarknight.co.uk

Read Our Testimonials

"I chose Oscar Knight because it had a professional looking approach, and honesty while appraising my property, rather than the promise of unrealistic returns.

Like most people, I had no faith in the industry due to a variant of negative experiences and reputations garnered over the years, both as a landlord (I have had my fair share of agents wrongly advising me for their own gains, bad tenants, unreasonable fees, hidden charges, poor property management and below par service) and as a tenant (I suffered unjustified fees, lack of urgency in dealing with matters, unfair charges, basically unscrupulous behaviour).

However Oscar Knight changed a lot of that by offering transparency in their business, showing patience and a genuine care for the client, which I feel will transcend to dealing with the tenant and my properties. A truly a well-rounded service. Oscar knight is one of the few positive lights in an ocean full of sharks, and it’s a rare thing to find a business, any business, that sticks with age old values and good business ethics, no matter what the norm and environment dictates.

I find working with Oscar knight a breath of fresh because here you have an agent that meshes the line of patience and effectiveness seamlessly, meaning no rush was made to find me just any old tenant in order to take the fees and run (such is my many previous experience ) but yet they work to a very efficient and effective time frame where my property is not left empty for a prolonged period of time (as we all know is every landlord’s nightmare scenario), and yet they have found me ideal tenants every time.

I would recommend Dean as someone who has a can-do attitude, very efficient, reliable and effective in his role. The work done on numerous occasions are both above and beyond expectations with the minimum of fuss."



"Having used another agent in Wimbledon, who were completely hopeless, we had a deep mistrust of all agents – all seeming to have inexperienced staff who don’t keep to their promises, we were on the brink of not instructing another agent.

But then we found Oscar Knight who, on the other hand, have integrity, efficiency and experience – and do what they say! Dean and Clea have been especially good. They know what types of tenants we were looking for and handle everything very smoothly. "


"Based on the experience so far I feel that I can trust and rely on Oscar Knight. Dean and the team are friendly bunch have always gone above and beyond compared to other agents I have used in the past. "

"Renting out flats can be a stressful experience and can be time consuming but Oscar Knight made it so much easier right from the beginning of the process. Dean would go out of his way to find the right, professional tenants who were often long term renters, which is exactly what a landlord is looking for. He was always truthful with the rental rates that could be achieved, instead of making up inflated figures just to attract clients, he would be honest enough to say if he didn't think the rental market was strong at the time. Likewise, he also secured many great rental contracts that outperformed the competition. Not only did Dean manage to attract the right type of renter, he also followed up the letting service with second-to-none management. Always on hand to deal with even the most petty of tenant or dreaded accountant year-end queries, at all hours. You will not find a more client dedicated agency than Dean and his team."

"We already use a number of Letting Agents to service a portfolio across Southern England, but I had no hesitation as they came well recommended. We too have found Oscar Knight to be at the top end and are very happy with the services that they provide, being professional and knowledgeable about the intricacies of the subject of property. The staff are personable but efficient. Overall, very thorough and comprehensive."



I have seen that using Oscar Knight, the expense in using their excellent services as a managing agent removes much of the administration in being a landlord, taking the weight off my shoulders considerably.

They are always professional, willing to resolve problems speedily and their pro-active in thinking ahead. Communication is excellent during problem resolution. They have always sourced long-term tenants with good backgrounds, always paying on time, and keeping the property in a good state. Their service is good value for money, providing excellent professional management of my property.



Close

Tenancy Information

 

            

New Assured Shorthold Tenancies (ASTs) signed on or after 1 June 2019

Property Reservation payment (per tenancy) — £225.00
This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year) — Five weeks’ rent
This covers damages or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy. Rent of £50,000 or over per year) — Six weeks’ rent
This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15.00 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Existing Assured Shorthold Tenancies (ASTs) And All Assured Tenancies

During Your Tenancy

Renewal Fees (Tenant’s Share): £0.00 (inc. VAT) per tenancy
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.

Variation of Contract Fees: £50.00 (inc. VAT) per request.
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer Fee: £50.00 (inc. VAT) per replacement tenant.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Ending Your Tenancy

Early Termination: £50.00 (inc. VAT) per tenancy plus all rent due under the tenancy until the start date of the replacement tenancy. Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Management of the property
At the start of the tenancy we will advise you who is responsible for managing the property. This is not always Oscar Knight. Where we are not managing the property we cannot authorise any repairs or maintenance, or guarantee the speed at which repairs will be carried out. Where we are managing the property, we may have to obtain the landlord's consent before proceeding with a repair.

Where we manage a property and hold keys, we can usually provide access to Oscar Knight’s contractors (with your permission). However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.

Insurance
It is your responsibility to insure your own belongings throughout the tenancy. Oscar Knight highly recommend that all tenants take out some form of contents insurance to protect their belongings - TVs and gadgets, food in the freezer and the clothes in your wardrobe. When applying for a Tenancy tenants may be contacted by one of our Insurance partners for a free, no obligation quote. 

Utilities
You will be responsible for the payment of telephone, gas, water and electricity accounts at the property during your tenancy, as well as the council tax. It is your responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. You are also responsible for ensuring that a valid television licence remains in place for the duration of the tenancy. Utility companies will also always require the occupant to provide access for any visit.

Taxation
If you pay rent directly to your landlord's bank account and your landlord is resident overseas, you will be responsible for applying the provisions of the HM Revenue and Customs Non-Resident Landlords scheme for taxing UK rental income and should ask us for advice on this. These provisions do not apply where you are paying your rent to Oscar Knight.

Anti-Money Laundering Regulations
Oscar Knight is subject to the Money Laundering Regulations 2007. As a result we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.

VAT
All charges levied by Oscar Knight are subject to VAT at the prevailing rate of 20%.

Complaints procedure
If you are dissatisfied with Oscar Knight’s service or handling of a transaction, and you are unable to resolve this with the member of staff involved, you should put your concerns in writing to the Branch Manager of the branch you deal with:

Southfields – 258 Wimbledon Park Road, Southfields SW19 6NL
Wandsworth – 138 Wandsworth High Street, London SW18 4JJ

(a) The grievance will be acknowledged within three working days and then investigated and replied to within fifteen days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
(b) If you remain dissatisfied with the result of the internal investigation, please email clientcare@oscarknight.co.uk 
(c) You will be sent an acknowledgement letter; your complaint will then be reviewed.
(d) A full investigation will take place and a letter will be sent confirming our final view point within twenty-one days of the acknowledgement letter.
(e) In the unlikely event that you remain dissatisfied with the final view point of your complaint, you can refer the matter to The Property Ombudsman within six months from the date of our final letter, they will review your complaint and advise of their decision. (They can be contacted at www.tpos.co.uk) For the avoidance of doubt, TPO will only review complaints made by consumers.

Amendments
Oscar Knight reserves the right to change the schedule of fees and these terms of business upon providing reasonable notice in writing.

 

Oscar Knight Estate Agents is a member of the UKALA Client Money Protection Scheme, and also a member of the Property Ombudsman, which is a redress scheme. More details can be found at or by contacting your local branch directly.